The Company provides You with an option of using a payment interface, 1Checkout, at the time of check out on the merchant’s website, for the purpose of facilitating quicker online payments and transactions. The data shared by You will be used by the Company to facilitate a faster checkout through 1Checkout. The Company ensures the protection of your personal data and information by implementing strict contractual and technical measures to protect the confidentiality of your personal data and information. tating online payments, for a faster, smoother, rapid checkout from a merchant’s website (“1Checkout”).
The 1Checkout option records and retains the information You provide when You use this option to check out on the merchant’s website and pay using the payment gateway services supported by 1Checkout. You generally provide (a) Your name, phone number, address password; (b) purchase related information pertaining to the order; (c) Device IP address and browser user agent information. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information”. Personal Information, Sensitive Personal Information and Associated Information shall have the meaning as individually defined under this Information Technology (Reasonable security practices)
II. Collection of Data
The types or categories of Personal Information collected, the method of collection and the processing of the Personal Information by the Company will depend on your use of 1Checkout and the requirements of applicable law. As part of 1Checkout’s rapid check out services, the Company will collect the following Personal Information from the Users (i) name, (ii) phone number, (iii) address, (iv) purchase order information including item name, items stock keeping unit (“SKU”) shipping address and billing address (v) IP address of the device, (vi) the browser being used by the User while using 1Checkout browser user agent of device (vii) email address, and (vii) other information as the User may provide.
III. Access of Information
All the information, including Personal Information, provided by the Users (the“User Information”) is maintained by the Company in electronic form on online servers/cloud systems and shall be accessible by certain employees of the Company as mentioned below. The User Information may also be converted to physical form from time to time. Regardless of the manner of storage, the Company will keep all User Information confidential, and will only disclose User Information to the persons mentioned below:
Its employees on a need-to-know basis. All the Company employees and data processors, who have access to, and are associated with the processing of User Information, are obliged to respect the confidentiality of User Information.
Third party service providers only to the extent necessary to provide the Users with 1Checkout’s services. The Company may provide the User Information to third party service providers to work on behalf of or with the Company to provide the Users with 1Checkout service who will have rights to use and disclose the User Information collected in connection with the provision of these services in accordance with their own privacy policies. The Company does not provide any Personal Information to advertisers for promotional purposes.
Notwithstanding the above, the Company shall not be responsible for any breach of security or for any actions of any third parties that receive the User Information or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
The Company may access, preserve and disclose any User Information in order to (i) comply with law enforcement or national security requests (ii) protect Yours’, Ours’ or others’ rights, property, or safety; (iii) enforce the Company’s policies or contracts; (iv) to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (v) to carry out actions that the Company believes to be necessary or advisable.
If the Company undergoes any merger, acquisition, reorganization or bankruptcy then the User Information may be sold or transferred as part of such a transaction as permitted by law and/or contract. be transferred, processed and stored in accordance with the applicable data protection laws of India.
IV. Privacy Statements
Company uses an outside payment gateway company to provide you with payment options for the products purchased by You. These companies do not retain, share, store or use personally identifiable information belonging to You for any other purpose than for providing the payment related services and the Company does not take any responsibility and liability with respect to the use of such personally identifiable information whatsoever.
The Company may retain records of Personal Information received from the Users for the purpose of (i) administration of the checkout process, (ii) rectifying any error (iii) research and development, (iv) business development, (v) using such Personal Information to contact the User to provide details about the Services or (vi) for User administration
The Company has implemented Indian legal industry standard security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive the Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
V. Use of Personal Information
The Company will use your Personal Information for facilitating a rapid one tap checkout from a merchant’s portal through 1Checkout and for other administrative purposes. Specifically, the data shared by You will be used to:
Auto-populate the address and shipping information on checkout after completion of the mobile number authentication process
retain the last payment method used by the User for their earlier checkout
Share the data given by the Users with third parties only for the purpose of providing Users with notifications in the form of messages and/or emails for intimation about the status of the product and/or its delivery.
For administrative purposes such as to making improvements to the checkout experience by detecting and preventing of cyber threats, frauds and other quality control purposes, to respond to any questions, comments, requests for customer support and generally administer 1Checkout services
VII. Users Obligations
You must not create or otherwise disseminate any information which is incorrect, false, stolen or detrimental to any other User.
VIII. Data Retention
IX. Discrepancy and Grievance Redressal
The Company shall address any discrepancies and grievances of all Users with respect to processing of information in a time bound manner. For this purpose, the Company has designated Eshan Das as the ‘Grievance Officer’, who will redress the grievances of the Users expeditiously but within 1 (one) month from the date of receipt of grievance, and who can be reached by:
Sending an email to firstname.lastname@example.org marked to the attention of Eshan Das